{"id":9696,"date":"2025-05-24T12:58:10","date_gmt":"2025-05-24T12:58:10","guid":{"rendered":"http:\/\/www.akcagas.com\/?page_id=9696"},"modified":"2025-07-21T18:37:28","modified_gmt":"2025-07-21T18:37:28","slug":"musteri-memnuniyeti","status":"publish","type":"page","link":"https:\/\/www.akcagas.com\/en\/musteri-memnuniyeti\/","title":{"rendered":"Customer Satisfaction"},"content":{"rendered":"
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\n\t\t
\n\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
<\/div>\n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t

Our Customer Satisfaction Policy<\/h2>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t \t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

With our 75 years of deep-rooted corporate culture, strong financial structure and expert staff in the industrial gas market, we analyze the sector accurately and take quick actions according to the needs of our customers.<\/strong><\/p>

We are not just an ordinary supplier, we are here to be your reliable partner<\/strong>.<\/p>

Our goal is 100% customer satisfaction!<\/strong><\/p>

In this context, we provide technical support, project design and training services<\/strong> to make our customers' sites as safe as possible.<\/p>

\u00a0<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t

\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\n\t\t
\n\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
<\/div>\n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t

S\u00fcrd\u00fcr\u00fclebilirlik Politikam\u0131z<\/h2>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t \t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Ak\u00e7a Gas<\/strong>, \u00fcretimden tedarike kadar t\u00fcm s\u00fcre\u00e7lerinde \u00e7evresel, ekonomik ve toplumsal s\u00fcrd\u00fcr\u00fclebilirli\u011fi<\/strong> temel ilke olarak kabul eder. Gelecek nesillerin ya\u015fam kaynaklar\u0131n\u0131 korumay\u0131 hedefleyen yakla\u015f\u0131m\u0131m\u0131zla, t\u00fcm faaliyetlerimizde s\u00fcrd\u00fcr\u00fclebilir \u00fcretim ve enerji verimlili\u011fi<\/strong> esas al\u0131n\u0131r.<\/p>

Yenilenebilir enerji yat\u0131r\u0131mlar\u0131m\u0131z \u2014 jeotermal, r\u00fczg\u00e2r ve g\u00fcne\u015f enerji santralleri<\/strong> \u2014 bu yakla\u015f\u0131m\u0131n somut yans\u0131mas\u0131d\u0131r. \u00d6zellikle karbondioksit \u00fcretim tesisimiz, do\u011fa dostu teknolojilerle<\/strong> tasarlanm\u0131\u015f olup, atmosfer \u00fczerindeki etkileri en aza indirecek \u015fekilde \u00e7al\u0131\u015fmaktad\u0131r.<\/p>

The basic principles of our sustainability policy are as follows:<\/p>

  • Contributing to the protection of natural resources through energy efficiency<\/li>
  • Reducing environmental impact by continuously improving waste management<\/li>
  • Adopting high standards in employee health and occupational safety<\/li>
  • Acting with ethical, transparent and fair principles in the supply chain<\/li>
  • Developing social responsibility projects that provide social benefits<\/li>
  • Investing in innovative, environmentally friendly technologies<\/li><\/ul>

    T\u00fcm bu yakla\u015f\u0131mlar \u0131\u015f\u0131\u011f\u0131nda; \u00e7evreye, topluma ve i\u015f ortaklar\u0131m\u0131za kar\u015f\u0131 sorumlulu\u011fumuzu yerine getirerek<\/strong>, yaln\u0131zca bug\u00fcn de\u011fil, yar\u0131n i\u00e7in de de\u011fer \u00fcretmeye devam ediyoruz.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

    \n\t\t\t\t
    \n\t\t\t\t\t\n\t\t
    \n\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t
    <\/div>\n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t

    Our Customer Satisfaction Policy<\/h2>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t \t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t

    Ak\u00e7a Gas<\/strong>, m\u00fc\u015fteri memnuniyetini yaln\u0131zca bir hedef de\u011fil, t\u00fcm kurumsal varl\u0131\u011f\u0131n\u0131n temel dayana\u011f\u0131 olarak kabul eder. End\u00fcstriyel gaz sekt\u00f6r\u00fcnde hizmet verdi\u011fimiz her alanda, m\u00fc\u015fteri beklentilerini do\u011fru analiz etmek<\/strong>, bu beklentileri kar\u015f\u0131lamak ve \u00e7o\u011fu zaman a\u015fmak bizim i\u00e7in vazge\u00e7ilmezdir.<\/p>

    G\u00fcvenilirlik, kalite ve s\u00fcrd\u00fcr\u00fclebilirlik<\/strong> ilkeleri \u00e7er\u00e7evesinde; m\u00fc\u015fterilerimizle uzun vadeli, \u015feffaf ve g\u00fcvene dayal\u0131 ili\u015fkiler kurmay\u0131<\/strong> hedefliyoruz. Do\u011fru \u00fcr\u00fcn, zaman\u0131nda teslimat, eksiksiz teknik destek ve etkili sat\u0131\u015f sonras\u0131 hizmet anlay\u0131\u015f\u0131m\u0131zla maksimum m\u00fc\u015fteri memnuniyeti sa\u011flamay\u0131 taahh\u00fct ediyoruz.<\/strong><\/p>

    Bu yakla\u015f\u0131m\u0131m\u0131z yaln\u0131zca s\u00f6zde de\u011fil, uygulamada da net bir \u015fekilde kendini g\u00f6sterir:<\/p>

    • M\u00fc\u015fteri talepleri \u00f6zenle incelenir, her geri bildirim bir geli\u015fim f\u0131rsat\u0131 olarak de\u011ferlendirilir<\/li>
    • \u015eik\u00e2yet ve \u00f6neri s\u00fcre\u00e7leri \u015feffaf, h\u0131zl\u0131 ve \u00e7\u00f6z\u00fcm odakl\u0131 \u015fekilde y\u00fcr\u00fct\u00fcl\u00fcr<\/li>
    • T\u00fcm \u00e7al\u0131\u015fanlar\u0131m\u0131za m\u00fc\u015fteri odakl\u0131 hizmet sunumu konusunda d\u00fczenli e\u011fitimler verilir<\/li>
    • Kalite y\u00f6netim sistemlerimiz s\u00fcrekli g\u00f6zden ge\u00e7irilerek m\u00fc\u015fteri memnuniyeti art\u0131r\u0131l\u0131r<\/li><\/ul>

      M\u00fc\u015fterilerimizin ba\u015far\u0131s\u0131, bizim de ba\u015far\u0131m\u0131zd\u0131r.<\/strong> Bu bilin\u00e7le hareket ederek, her i\u015f birli\u011finde yaln\u0131zca bir tedarik\u00e7i de\u011fil, ayn\u0131 zamanda g\u00fcvenilir bir \u00e7\u00f6z\u00fcm orta\u011f\u0131<\/strong> olmay\u0131 ilke ediniyoruz.<\/p>

      Ak\u00e7a Gaz m\u00fc\u015fteri memnuniyeti politikas\u0131<\/strong>, s\u00fcrekli geli\u015fim, y\u00fcksek kalite, \u015feffaf ileti\u015fim ve g\u00fc\u00e7l\u00fc i\u015f birlikleri \u00fczerine kuruludur. Bu do\u011frultuda, m\u00fc\u015fterilerimizle birlikte b\u00fcy\u00fcmeye, geli\u015fmeye ve kal\u0131c\u0131 de\u011ferler \u00fcretmeye kararl\u0131l\u0131kla devam ediyoruz.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      M\u00fc\u015fteri Memnuniyeti Politikam\u0131z 75 y\u0131ll\u0131k k\u00f6kl\u00fc \u015firket k\u00fclt\u00fcr\u00fcm\u00fcz, g\u00fc\u00e7l\u00fc finansal yap\u0131m\u0131z, end\u00fcstriyel gaz pazar\u0131nda uzman kadromuzla sekt\u00f6r\u00fc do\u011fru analiz ediyoruz ve m\u00fc\u015fterilerimizin ihtiya\u00e7lar\u0131na g\u00f6re h\u0131zl\u0131 aksiyonlar al\u0131yoruz. S\u0131radan bir tedarik\u00e7i de\u011fil, ayn\u0131 zamanda g\u00fcvenilir bir \u00e7\u00f6z\u00fcm orta\u011f\u0131n\u0131z olmak i\u00e7in geliyoruz. Hedefimiz %100 m\u00fc\u015fteri memnuniyeti! Bu \u00e7er\u00e7evede m\u00fc\u015fterilerimizin sahalar\u0131n\u0131 en g\u00fcvenli hale getirebilmek i\u00e7in teknik destek, […]<\/p>","protected":false},"author":1,"featured_media":9035,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-9696","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.akcagas.com\/en\/wp-json\/wp\/v2\/pages\/9696","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.akcagas.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.akcagas.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.akcagas.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.akcagas.com\/en\/wp-json\/wp\/v2\/comments?post=9696"}],"version-history":[{"count":17,"href":"https:\/\/www.akcagas.com\/en\/wp-json\/wp\/v2\/pages\/9696\/revisions"}],"predecessor-version":[{"id":10205,"href":"https:\/\/www.akcagas.com\/en\/wp-json\/wp\/v2\/pages\/9696\/revisions\/10205"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.akcagas.com\/en\/wp-json\/wp\/v2\/media\/9035"}],"wp:attachment":[{"href":"https:\/\/www.akcagas.com\/en\/wp-json\/wp\/v2\/media?parent=9696"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}